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¿ì»îÁÖÐÔÏ¢ Information Technology


Monday to Friday, 8am to 5pm

Faculty Technology Center
(818) 677-3443

IT Help Center
(818) 677-1400

Information Security
(818) 677-6100


(818) 677-5898

Classroom Support
(818) 677-1500

Send email

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my¿ì»îÁÖÐÔÏ¢software

Thanks to Campus Quality Fee funding, all enrolled students have access to my¿ì»îÁÖÐÔÏ¢software. my¿ì»îÁÖÐÔÏ¢software grants students anytime access to select software via an Internet connection from a Mac, PC, Linux, or mobile device.Ìý

Support and Assistance

Our team is here to help you. If you have any questions or need assistance, please contact us at helpcenter@csun.edu.

Faculty Access

Faculty who would like to use the my¿ì»îÁÖÐÔÏ¢software for teaching purposes can contact theÌýIT Help CenterÌýto request access. Faculty who agree to use the my¿ì»îÁÖÐÔÏ¢software in such a way as to expand ¿ì»îÁÖÐÔÏ¢ student knowledge and use of this resource may also request access.

Download Microsoft OfficeÌý

All ¿ì»îÁÖÐÔÏ¢ students can install the Microsoft Office Suite on up to five personal devices for free. To download the software, visit theÌý, and log in using your ¿ì»îÁÖÐÔÏ¢ email address and password. ForÌýhelp, please contact theÌýIT Help Center.ÌýÌý

FAQs

Software available to all students:

  • Microsoft Office (can be accessed from my¿ì»îÁÖÐÔÏ¢software and is available for download)
  • Aleks
  • AMOS
  • ArcGIS 3D (College of S&BS)
  • LibreOffice
  • Mathematica
  • PuTTY
  • R
  • SPSS

Software available to select disciplines:

  • AutoCAD 3D (Colleges of HHD & ECS)
  • Microsoft Project
  • Microsoft Visio
  • Microsoft Visual Studio
  • Raven
  • Solidworks (College of ECS)
  • LabVIEW
  • MyITLab
  • Cadence

my¿ì»îÁÖÐÔÏ¢software 3D Enhancements

Students in certain classes have access to enhancedÌýversions of applications to utilize 3D functionality: ArcGIS (college ofÌýS&BS), AutoCAD (colleges of HHD & ECS), and SolidWorks (college ofÌýECS).

How do I request additional software?
To add additional software to my¿ì»îÁÖÐÔÏ¢software, visitÌý.

How do I access my¿ì»îÁÖÐÔÏ¢software?Ìý
Go to mycsunsoftware.csun.edu and sign in with your ¿ì»îÁÖÐÔÏ¢ user ID and password.

Can I access my¿ì»îÁÖÐÔÏ¢software from home?Ìý
Yes.ÌýÌýcan be accessed at any time, from any location.

Can I access my¿ì»îÁÖÐÔÏ¢software from a Mac, PC or Linux?
Yes.ÌýÌýcan be accessed from any device with an Internet connection.Ìý

Can I use my iPad, iPhone, or Android device to access my¿ì»îÁÖÐÔÏ¢software?
Yes. Any device running an HTML5 browser can stream an app. PCs, Macs, iPads, iPhones, Android devices, and Linux computers.Ìý NOTE: Many streaming apps are designed for full-size screens, so users with larger screens will get the best experience.

Can I access my¿ì»îÁÖÐÔÏ¢software from multiple systems at the same time?
Yes. You can run my¿ì»îÁÖÐÔÏ¢software on a Windows, Mac and Linux operating system and these can run concurrently.

Can I print within the application?
Yes, and in several different ways:

  • Users can save their work to a PDF file and then print it on any local printer accessible from their device.
  • Users can upload their files to a web-based print service. ÌýThe service will then print these files on a local machine.

Can I access the my¿ì»îÁÖÐÔÏ¢software storage drive when I’m not in the my¿ì»îÁÖÐÔÏ¢software environment?
Yes. We recommend storing your content and files in your cloud storage, such as my¿ì»îÁÖÐÔÏ¢box. For information on working with cloud storage, please view the following:Ìý

Will my sessions time out if there is inactivity?
When using my¿ì»îÁÖÐÔÏ¢software, without activity, the webpage times out after 60 minutes and will prompt you to log back in. Once sessions are ended, the VM is logged off, and any applications are terminated. Any data saved in Apporto will be persisted across connections. Remember to save your work often.ÌýÌýActive sessions are ended after 8 hours.

Is my¿ì»îÁÖÐÔÏ¢software ever unavailable?
To keepÌýÌýrunning optimally, scheduled maintenance takes place on Saturdays from midnight to 6 a.m. and access may be intermittent during this time.Ìý

How many copies of Microsoft Office can I download?
You can install Microsoft Office on up to 5 personal computers.Ìý

Can I install Microsoft Office on a Mac?
Yes

What versions of Office are available?
Office 2016

Why can’t I print?
You may be using a printer that cannot be detected or has an outdated printer driver.Ìý

Where do I save my work?Ìý
We recommend storing your content and files in your cloud storage, such as my¿ì»îÁÖÐÔÏ¢box. For information on working with cloud storage, please view the following:Ìý

Is there something I can do if my¿ì»îÁÖÐÔÏ¢software is running slowly?

To improve the performance, check the following:

    • Take notes on what exactly the issue is, such as slow application loading, slow login, or slow saving of files etc. Please reach out to theÌýÌýwith this information.
    • Verify your Internet connection is DSL or greater. The recommended minimum speed for accessing my¿ì»îÁÖÐÔÏ¢software is 100kbps or .1mbps. To check your connection speed, go toÌý.

Contact Us

¿ì»îÁÖÐÔÏ¢ Information Technology


Monday to Friday, 8am to 5pm

Faculty Technology Center
(818) 677-3443

IT Help Center
(818) 677-1400

Information Security
(818) 677-6100


(818) 677-5898

Classroom Support
(818) 677-1500

Send email

Check our social media for changes and updates.

ÌýÌý

Ìý
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